What makes me annoyed is the low working efficiency of the apartment. Last Wednesday night, I left my backpack in the communal kitchen after dinner, and it did not occur to me until the next morning that I lost my backpack. I felt stressful and nervous because my wallet which contained all my cash and my student ID card was in the backpack. There were over one thousand and two hundred dollars in cash, I was so anxious that I told front desk staff immediately and asked for help. I wanted to check the surveillance video and found who took my backpack, but the staff said he had no permissions to check the video and I needed to tell the manager about it. However I had a class in that morning so I could not deal with this event at once and just authorized the manager to do it. In that afternoon, I could not find the manager in his office, thus I could do nothing but waited for reply. The next day, the manager just told me that he found something and he would give me reply, but he did not tell me details about the event or allow me watch the surveillance video. In the next few days, he just told me that someone took my backpack but he did not tell me who it is, and he said he would follow this matter. I felt confused and angry, I said to him that if it had happened in China, it could have been done in several hours. I just wanted to know the reason why he spent so much time on that matter but there was no real progress. He told me seriously that they needed to follow the system and procedure in America, that was the American way. I have not been able to find my bag until now, I just got some compensation. I acknowledge that I should be blamed for this thing and I need to take most of the responsibility because of my negligence. But I do wonder why their could not handle a problem or situation quickly and efficiently. In my opinion, we may suffer heavy losses in that low efficiency. I do not know whether or not that “American way” is common in the United States. It really makes me annoyed.
No comments:
Post a Comment